The Phoenix Experiment

Our columnist rides the rails in a city known more for sprawl than transit.

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Cell phone image courtesy of the author

I lived in Phoenix for the better part of two years in the early 1980s. I moved from pre-grunge Seattle, where I took buses everywhere, to a city where pastel-colored Lacoste shirts and tasseled loafers were the uniform of choice and no one I knew ever used public transportation. My employer, the alternative weekly the Phoenix New Times, set me up with a leased Toyota and, like everyone else, I drove. On weekends, I’d sometimes hike a mile or so to a French cafeteria on Camelback Road for breakfast, or to a nearby shopping mall with a good bookstore. If my colleagues happened to drive by and see me, they’d voice concern when I returned to work on Monday morning: Is there something wrong with your car? Phoenix, in the early 1980s, felt nothing like a city. It was a series of shopping malls and drive-throughs linked by a grid of long, straight roads, surrounded by limitless desert.

Back then, I worked downtown and discovered that you could stand in the middle of Central Avenue after 5 p.m. for a long time without any danger of being hit by a car. Much of the city’s center felt underused and semi-abandoned. I knew that Phoenix had grown since I lived there. The metro area’s population of 1.5 million had boomed to nearly 4.2 million by the 2010 census. But it seemed like most of that growth was outward, into an endless agglomeration of desert subdivisions. However, since the early 1990s, a sort of urbanity has crept in. First, a baseball stadium and a basketball arena were built at the southern end of downtown, which attracted a cluster of restaurants and bars. Then came the decision to level Patriot Square, a park that was conceived in the 1970s as downtown’s great, unifying public space, but largely served as a hangout for the homeless. It was replaced by a complex called CityScape, a $900 million development that Valley Metro Rail counts as part of the seven billion dollars’ worth of investment it says was spurred by the light rail line. Most of CityScape, including the Kimpton-owned Hotel Palomar Phoenix and a variety of stylish restaurants, opened last year. On my first afternoon in Phoenix, when I finally made it from the airport, the only signs of life downtown were in and around CityScape. In the central plaza, billed as a successor to Patriot Square, there was a “beach” party complete with sand and a bad cover band, where brightly costumed, face-painted, drunken Jimmy Buffett fans cavorted in advance of his concert at the US Airways Center (home of the Phoenix Suns) that night.

 In the Phoenix I knew decades ago, everyone was locked in their cars.

My next attempt at riding the train was more successful. I hopped the westbound train, crowded with students, seniors, and families with young children—the line averages about 45,000 riders a day—at Central and Van Buren and rode it a mile or so north to the corner of McDowell, where the Tod Williams Billie Tsien–designed Phoenix Art Museum and the Will Bruder–designed Burton Barr Central Library anchor a modest cluster of architecturally sophisticated buildings. Even the local CVS is housed in a modern shed-style building.

Later, I decided to ride to Tempe. On the platform in the middle of Central, I sought out the shadiest spot and noticed an elderly, frail Caucasian woman with a walker sitting on one of the seats.  She was getting what sounded like a pep talk from an African-American man in his twenties, a big cheerful guy with the physical presence of a bouncer or a cop. He turned to me and asked, “Are you going east?” When I said that I was, he explained that the woman had attempted to board two trains, but was too slow, and the doors kept closing before she could reach them. He wanted to stand near the front of the train to flag down the conductor and alert him to the old woman’s presence, and wondered if I might hold the doors open. When the train arrived, we went to our agreed-upon positions and the woman was able to board. At her stop in downtown Phoenix, the young man made sure the old woman got off safely.

What was striking to me, aside from the man’s kindness, was that the experience was inherently urban. In the Phoenix I knew decades ago, everyone was locked in their cars. People met each other only by choice, and tended to connect with others of their own age, economic status, and race. But this encoun-ter, while it made me question how well the system was set up to handle the elderly people who depend on it (the doors open for a mere 20 seconds at each stop), also made me feel like Phoenix was poised at the brink of true urbanity. In the capital city of a state famous for Neanderthal politics, the tolerance that comes from incidental proximity was much in evidence on this one rail line.

Tempe was still the college town I remembered, with much of its main drag dedicated to beer drinking, although a mini Silicon Valley with exceptionally shiny office complexes had sprung up around the edges. (A sizeable portion of the university has migrated to downtown Phoenix, a circumstance made practical by the rail line.) The big surprise, again, was the train ride. Late on a Saturday afternoon, it was packed all the way back to Phoenix, a mix of ages, races, income levels, and attitudes. That evening, I was amazed to find the streets of downtown Phoenix swarming with people—unnaturally pale, disheveled, blood-spattered people. “It’s the Zombie Walk,” a woman replied brightly, when I asked her what was going on. The annual Zombie Walk, which attracted 12,000 participants this year, began in 2008, the same year as light rail service. Cause and effect are unclear. But I started to imagine that an urbanity generated by Valley Metro Rail—much like the city of Phoenix itself—might be of a wholly unprecedented nature.

Correction: Due to an editing error, an earlier version of this article misidentified the number of Valley Metro users. The system serves an average of 45,000 commuters daily, not 10,000. The text has been amended to reflect that fact.

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Dec 21, 2013 10:36 am
 Posted by  hawkeye7

I often get questioned why I would rather live in a city than the suburbs or rural America considering what a outdoor person I am. The authors story of the elderly woman and the young man who wants to help her is the reason. The city, in my case Atlanta, reminds me we are a better people when we are one, not divided by class, ethnic minority, sexual orientation or the glass of a car window. Our train system in Atlanta is 40 years old and is often very crowded. It is a great system, but it needs to grow and the suburbs that use it but don't pay for it, need to start.

Jan 5, 2014 06:45 am
 Posted by  Lainie

I lived in Phoenix from 1990 to 1996 and recognize much of what is described in this article. I have returned frequently to this, my heartland, since then and have witnessed huge, and effective growth to this beautiful place. I have just returned from Phoenix, Jan 1st 2014 and life is beginning to take on a different feel. When I lived here as a very English woman in the early 90's no one walked let alone caught a bus; in fact the bus system was virtually non existent. When I walked to the supermarket, baby in stroller covered by sun parasol, I was named the "crazy" English woman that walked in the sun and heat!!! But as an English woman I was used to walking to the shops with my baby. Nevertheless, this 2013/14 trip, I witnessed more walkers than ever and people waiting for the buses on the sides of the road. Breath of fresh air (no pun intended). Go Phoenix.

Jan 5, 2014 03:02 pm
 Posted by  Grid Bike Share

Phoenix has truly become a great place to live and every day we see more and more people walking, bicycling and taking the light rail. People no longer feel the need to travel only by car.

We're so happy to say that we'll be bringing bike share to Phoenix, Mesa and Tempe this year! This will help many people complete the first and last mile trip to and from the light rail, making it more accessible. Find out more about how bike share will benefit you and our city at

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