Bridging the Market
After his first American foray fell apart 10 years ago, Sir Terence Conran is
attempting a Manhattan comeback.
By Minna Lacey
Photos by Mark Heitoff
Sir
Terence Conran, the British designer, restaurateur, and retailer,
has returned to America, ready to woo stylish New Yorkers with two
new restaurants and a high-end home-furnishings emporium. Nestled
at the foot of the Queensboro Bridge at the once bleak junction
of 59th Street and First Avenue, Bridgemarket--Conran's latest venture--may
not seem like the most obvious setting for a chic restaurant and
a cutting-edge shop. But this choice of venue is hardly unusual
for Conran. In the last decade he has repeatedly selected run-down
buildings of architectural note, often in neglected areas, and transformed
them into flourishing restaurants, bars, or stores.
Critics will
be watching closely to see how he fares with Bridgemarket, his second
attempt to succeed in the U.S. following an ill-fated run in the
1980s with a chain of midpriced home-furnishing stores called Conran's.
Founded in 1977 as the American equivalent of his Habitat stores
in Britain, the chain ran into trouble in the late Eighties after
overexpanding to the suburbs. By 1990 Conran's company at the time,
Storehouse, had sold the Conran's stores to CSI. That group went
bankrupt in 1993.
But Conran
has a talent for bouncing back. Indeed, judging by his booming restaurant
business in London, he is confident of creating a similar buzz around
Bridgemarket, making it a place to go in Manhattan. Guastavino's,
a bust-ling brasserie-style restaurant seating 300 people, and Club
Guastavino, the more exclusive dining area on the mezzanine level,
occupy a stunning cathedral-like space, originally built as a market
hall in 1914 (see "Bridgemarket's 86-Year History," page 79). The
most notable details are the astonishing Piranesi-style arches and
the ivory-colored vaulted ceiling.
The Terence
Conran Shop occupies a vast basement area, extending 35,000 square
feet under the floor of the hall. Shoppers enter the store via a
glass-walled pavilion with a curving roof that runs in counterpoint
to the slope of the Queensboro Bridge towering above.
Conran's ambitious
Bridgemarket redevelopment mirrors a similar scheme he engineered
at London's Butlers Wharf, formerly a desolate area by Tower Bridge.
There, he built a "gastrodrome" complex comprising food shops and
three restaurants including the acclaimed Le Pont de la Tour. Another
notable project was the restoration of London's Michelin Building
in Chelsea, built in 1901, much loved for its striking Art Nouveau
and Art Deco features, such as a glass window showing Mr. Bib-endum--the
inflatable-tire man--quaffing a glass of wine. Conran added two new
floors and a bold glass front that became the entrance to The Conran
Shop. At the Fulham Road end, he created Bibendum, a hugely successful
restaurant with an oyster bar serving high-end brasserie food.
Conran shows
no signs of slowing down. Three weeks before the opening of The
Terence Conran Shop in New York, he launched Aurora, the grand dining
room of the newly renovated Great Eastern Hotel in London. (Sur-prisingly
the only hotel within London's financial district, the Great Eastern
was built alongside Liverpool Street Station in 1884 by Charles
Barry and his son during the golden age of railway travel.)
After Aurora,
Conran rushed to Stockholm to open the restaurant Berns in a restored
concert hall dating from 1863. Conran's penchant for over-the-top
detail is evident in the dining room, which features a huge "shellfish
altar" stacked with pyramids of lobsters, crabs, and oysters beneath
a glass etching of a giant lobster.
Terence Orby
Conran was born in 1931. He excelled at carpentry, metalwork, and
pottery at the progressive boarding school, Bryanston, and at 16
he enrolled as a student in textile design at London's Central School
of Art. After leaving college, he started making furniture with
the architect Dennis Lennon and became aware of Charles Eames. Conran
still cites Eames as one of his favorite designers, along with Mies
van der Rohe and Buckminster Fuller.
In 1964 he
founded the immensely influential Habitat chain of stores, which
helped to realize his desire to bring simple, modern design to the
masses. This grew into the giant international Storehouse chain
that included Mothercare, Richard Shops, Heal's, British Home Stores,
and Blazer. In 1983 Conran was knighted for his services to British
industry and design.
A few years
later, however, Conran's retail empire began to falter, plagued
by management blunders and a weakening British economy. Critics
were quick to write off Conran; he ap-peared to be finished as a
major force in retail. But Conran's decision to step down as chairman
of the ailing Storehouse group in 1990 marked a significant turning
point. Before leaving the company, he made the wise decision to
buy back The Conran Shop, based in the Michelin Building, for £3.5
million. Showing remarkable resilience in the face of negative press,
Conran redirected his efforts toward his high-end home-furnishings
store and his fledgling restaurant business.
The turnaround
has been phenomenal. Apart from the extension of his retail empire
to Paris, Tokyo, Berlin, Hamburg, and Düsseldorf, he has arguably
contributed more than any other individual to the transformation
of London over the last 10 years into a leading restaurant capital.
Recently I met up with Conran at his office, located alongside the
Design Museum at But-lers Wharf. Sipping a cup of tea and leaning
back in his black Eames lounge chair, he ap-peared remarkably relaxed
as he contemplated the challenges of his latest New York venture.
Minna
Lacey: How did you first come across the Bridgemarket site?
Terence Conran: About five years ago we were looking for
a space for a Conran Shop. At the end of a tiring day the real estate
agent said, "Oh, look, there is another site, I'm not recommending
it, but it is interesting and you ought to have a look at it."
ML What was it like
TC: The site was surrounded by barbed wire and a chain-link
fence, and when we got inside I suddenly sensed a sort of stirring.
There were half a dozen old tramps just sleeping there in this amazing
space. Then wild dogs jumped out. It was very frightening. The site
was in a deplorable state. A lot of the tiles were down, the windows
were broken, it was shabby be-yond belief, but I got very ex-cited
and decided to find out more about it.
ML What was the main attraction of the Bridgemarket
site?
TC: The architecture, the Guastavino tiling, the scale of
it. The fact that it was under a bridge, that it was in a derelict
section of a rather rich area, that Manhattan people always seem
to appreciate it when another part of their city is refurbished.
And the fact that this space had lain unused for all this period
of time right under their noses.
ML: What was the most challenging part of the Bridgemarket
project?
TC: The most difficult thing was dealing with three different
parties: the department of transportation, which has been working
on the bridge for a number of years; the landmarks commission (because
it's a landmarked site you have to ask them for permission to do
anything); and thirdly, a developer named Sheldon Gordon, who has
had a lease on the space for almost 20 years.
ML: You signed a lease with Gordon for the store
and restaurant space. What happened when you realized that you were
to share Bridgemarket with a local supermarket chain, Food Emporium?
TC: When we signed the lease, we were very careful to specify
what kind of food market we would share the Bridgemarket space with.
Orig-inally, a company called Wholefoods had signed the lease, then
about two years ago they decided not to go ahead. Gordon then went
with Food Emporium, but we didn't consider them to match up to the
terms of our lease, so we had a legal case. The final result was
that Food Em-porium agreed to do things in a way that meets the
terms of our lease. I think our company, along with the landmarks
commission, has influenced them to do something a bit more upmarket
than they usually do.
ML: Is there someone else you would have preferred
as a fellow tenant?
TC: I wanted something like Dean & Deluca, or Balducci's.
That was my dream of a perfect fit.
ML: What about Guastavino's? Is it like your other restaurants?
TC: On one level it's like Bluebird Cafe, spreading out into
the forecourt. Then it's Quaglino's on the ground floor, and maybe
Bibendum on the first floor. The bar is maybe a bit like Mezzo,
and it's all in this one space so that when people enter they go,
"Phew!"
ML:
What about competition to The Terence Conran Shop? Is it as competitive
as the restaurant scene?
TC: We have had our buying team out for a year and they have
done a huge amount of research on our competition. They have always
said that you could probably put a Conran Shop together if you went
to around a dozen smaller stores. Certainly you would get the feel
of a Conran Shop, but you would have to make a number of different
visits to put it all together. I saw an opportunity when I went
to a restaurant on 86th Street and after supper I walked all the
way down Madison Avenue. I saw fantastic clothes and accessories,
shoes, handbags, really cutting-edge stuff, but no modern furniture.
I thought, Why are people thinking this way about clothing, yet
there's nothing that brackets that taste for the home? It's happening
now, with stores like the DKNY shop, which has brought furniture
and clothing together.
ML:
Many retailers are threatened by e-commerce. Do you share their
fears? TC: Every retailer has that threat. It used to
be mail-order catalogs. But with something like home furnishing,
the majority of merchandise is our own brand, so you are not going
to find it elsewhere. Secondly, I believe that the sort of people
buying our furniture want to see it, touch it, feel it, smell it.
Thirdly, we shall certainly have our own e-commerce site available.
With stores in Paris, London, New York, Berlin, and Tokyo, we have
a spread of stores, which will support our brand.
ML:
Are you worried about this being your second attempt to succeed
in the American market?
TC: Not at all. I've got the advantage of knowing about retailing
in America quite well. Our Habitat-style stores [Conran's] were
considerably downmarket from The Conran Shop. Conran's opened in
1977, and I think taste has changed dramatically since then, certainly
on the East Coast. If you were affluent at that time, you would
furnish your home with reproduction furniture. It would all look
like an American dream of an English country house. But now the
mood is optimistic. We're Modernists in the new millennium. Why
shouldn't we be proud of what we're doing at this moment in time?
Why shouldn't we want the best modern furniture?
ML:
There are certain design classics that will always be popular--for
example, that Eames chair you are sitting on.
TC: When I was a student I was enormously inspired by what
was going on in the West Coast, and the only way I could see it
was in Arts & Architecture magazine. I saw then what people like
Charles Eames were doing. But Eames was never out there in front
of the general public. So he had limited influence over the mass
market. Ultimately, taste is influenced by what people are offered
and what they can buy. Back then high design was for a privileged
minority who were taken into decorator showrooms like pet poodles.
Decorators really didn't want cutting-edge design to appear on Main
Street. Today young Americans would not dream of doing that. People
are beginning to realize that there is something emasculating about
having something terribly important in your life chosen by somebody
else. It's like having your ideal husband chosen for you.
ML: But
if people buy a lot of furniture from your shop, aren't they sacrificing
their individual style in some way?
TC: We can give you all the facts and information, but at
the end of the day I want to go into your home and know a bit more
about you as a person. I don't want it to look as if it has come
out of a Conran's or IKEA catalog. I want to see what you bring
to it. I want to see what you have found in markets, or things you've
inherited. You may put them together in a way that I may not personally
like, but I like it because it is you. What I don't like is when
you can see that someone has just employed a personal decorator
to do it for them. If you can't be interested in the way your home
looks then can you really be an interesting person?
ML:
Have you thought about opening in Los Angeles or San Francisco?
TC: Everyone asks me this, but it's taken five years to get
this Bridgemarket project going in Manhattan. Let's just get things
settled down and trading. People are always asking me why I bother
to open new things. I've got enough money, and they ask me why I
should constantly do these things that are such a challenge, like
opening in New York or Tokyo or Stockholm. To me it really has to
do with the pleasure of the project, the excitement of doing these
things, and also because we have sufficiently ambitious young people
in the business who are always eager for new challenges.
ML:
Do you ever take time off?
TC: Even in my house in the country I have converted all
the old farm buildings into workshops so I've actually got a furniture
factory churning away within four minutes' walk from my back door.
Every now and again I like to crash out and swim and lie in the
sand and read books, but it only lasts for about three or four days.
I am the luckiest of all people because my hobby is what I do for
a living: designing, writing, cooking, gardening. The thing that
I really enjoy is this cross-fertilization of ideas and things that
have to do with design, aesthetic pleasure, and beauty. Minna Lacey
is a London-based writer.
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