Speaking from Experience

IDCEC-approved for 0.2 continuing-education units; course #8123

A well designed space will always meet the needs of the people who use it. In the case of hospitality, this includes both the workers and the patrons of an establishment. Seamless integration of function from each users’ point of view creates a better experience for everyone, yet many projects fail to meet this challenge.

Designer Tony Chi is a master at designing restaurants for just such an experience. His unusual resume of having also been a restaurateur gives him a leg up on understanding the operational side of the equation. The article “Speaking from Experience” from the July/August 2008 issue of Metropolis explores Chi’s world-class projects, and explains some of the secrets of his success.

To download the full transcript in PDF format, click here.

To download the Metropolis CE Participant Exercise for 0.2 credits, click here.

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